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Job ID 4092

Residential Advocates (Full time and Part time)

Location: Women In Distress’s Emergency Shelter, Deerfield Beach, FL
Compensation:Hourly rate $18.00 per hour with benefits
Reports To:Residential Shift Supervisors

Position Summary

Women In Distress is an accredited Not-for-Profit agency whose services include a 24 hour crisis hotline, emergency shelter and outreach services to survivors of domestic violence. The Residential Advocate will provide supportive, trauma-informed and survivor-directed advocacy services for domestic violence survivors in Women In Distress' Emergency Shelter program.


Full Time: Wednesday-Saturday, 7am-6pm; Part Time: Wednesday-Friday, 6pm-12am and Saturday, 4pm-10p (3 positions); Part Time: Monday-Wednesday, 6pm-12am and Saturday, 4pm-10p (2 positions)


  • Bachelor’s Degree in Social Services related field
  • Two years of work experience in Domestic Violence preferred
  • Excellent customer service skills
  • Experience working in a residential setting preferred
  • Bilingual Spanish, preferred
  • In addition, candidates must possess a valid Florida driver’s license, safe driving record, and proof of automobile liability insurance
  • Genuinely helpful and sympathetic towards participants

Essential Job Functions

  • Utilizing best practice models to provide trauma-informed direct services to survivors of domestic violence, Advocates facilitate individual support services with participants to include but not limited to the registration and intake process, answering crisis calls on the hotline and provide guidance, crisis counseling, individual counseling, service or case management, crisis de-escalation, safety planning, file reviews, proper timely documentation, and facilitation of support groups. Will maintain current and accurate records and files through proper chart documentation and/or data entry. Maintain inventory protocols and stocking pantry, comfortable interacting with pets.
  • Candidates will utilize the empowerment model and maintain a non-judgmental attitude towards participant’s decisions. Models non-violent conflict resolution and takes appropriate steps to deal with emergency situations with the goal of maintaining the safety of all residents.
  • The Residential Advocate will ensure that all services provided are empowerment-based and are consistent with Department of Children and Family (DCF) standards. Management may assign or reassign duties and responsibilities at any time.

Additional Notes

  • Ability to comfortably drive a 15-passenger van, required
  • Pet friendly interactions, required
  • All employees of Women In Distress are considered “essential” and as such are required to have flexibility as needed to remain onsite and/or required to assist during emergencies and other critical times. These positions may require you to work on holidays and in times of hardship such as extreme weather conditions.
  • Employee will be required to take the Department of Children and Families (DCF) Core Competency training and obtain a passing grade of 75% or higher.
Send letter of interest & updated resume to,, or fill out the form below.
Women In Distress does not discriminate by reason of race, sex, color, age, national origin, religion, mental or physical ability, sexual orientation, gender identity, veteran or military reserve status, immigration status, or language spoken. All room assignments, activities, programs, etc. are provided in a non-discriminatory manner. Applicants with disabilities who may need accommodations are encouraged to contact Human Resources five days prior to scheduled interview, so that reasonable accommodations may be coordinated.

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